Our jewelry from Seinerzeit Flora & Fauna is crafted from high-quality, carefully selected materials to offer you unique and long-lasting pieces. Here are the materials we use:

• 925 sterling silver: The base material for many of our jewelry pieces, known for its quality and durability.
• Recycled silver: 34% of our silver is made from sustainable recycled silver, combining environmental responsibility with high quality.
• AAA cubic zirconia: High-quality cubic zirconia stones valued for their brilliance and clear sparkle.
• Enamel: Used to add colorful and vibrant accents to our designs.
• Freshwater cultured pearls: Natural beauty and elegance, perfect for refined jewelry pieces.
• Rhodium: A finishing layer that enhances the shine and durability of our silver while helping to prevent tarnishing.
• 18K gold and 18K rose gold: Used for luxurious finishes and an additional touch of elegance.

Our materials reflect our commitment to quality, sustainability, and exceptional design.

Our jewelry from Seinerzeit Flora & Fauna stands out through a combination of high-quality materials and exceptional craftsmanship. Here are the main reasons why our jewelry is so special:

• Premium materials: We use only carefully selected materials, including 925 sterling silver, sustainable recycled silver, AAA cubic zirconia, enamel, freshwater cultured pearls, rhodium, as well as 18K gold and 18K rose gold finishes.
• Expert craftsmanship: Our experienced goldsmiths set each cubic zirconia stone with great precision to ensure a smooth and refined surface. Even fully stone-set pieces remain comfortable to wear, with carefully aligned stones that help prevent rough or uneven edges.
• High-quality polishing and finishing: Every piece of jewelry is polished to a high standard to ensure smooth surfaces and clean edges. This gives the jewelry a beautiful shine and a comfortable feel when worn.
• Intricate detailing: Our decorative elements and designs are carefully planned and crafted down to the smallest detail. Every feature is created with great care to highlight the individuality and beauty of each piece.

Through these meticulous and high-quality production processes, we ensure that every piece from Seinerzeit Flora&Fauna is not only beautiful, but also durable and comfortable to wear. Our jewelry is the result of a passion for detail and a continuous pursuit of perfection.

Our jewelry from Seinerzeit Flora & Fauna is designed with great care and creativity at our head office in Berlin, Germany. The design process involves several steps to ensure that every piece is perfected:

• Concept development and sketching: Our talented designer begins by developing ideas and creating the first sketches on paper.
• Digital design: These sketches are then further developed using modern 3D software to create detailed and precise designs.

Once the design is complete, we hand it over to our manufactory in Thailand:

• 3D printing of the sample: In Thailand, the digital design is transformed into a 3D model and the first prototype is printed.
• Prototype review: This prototype is sent back to Berlin, where it is reviewed by our designer and refined if necessary.
• Series production: Once the prototype has received final approval, the design is used for series production in Thailand.

Through this detailed and international process, we ensure that every piece of jewelry from Seinerzeit Flora&Fauna meets the highest quality standards and brings our creative vision to life with precision.

We are confident in the quality of our jewelry and therefore offer a 1-year international warranty. Despite our strict quality management at the manufactory, it is still possible for a product to have a defect. If you notice a quality issue with your product, please proceed as follows:

1. Report the defect: Contact us by email at office@seinerzeit-berlin.de and send the item together with the original proof of purchase either directly to us or to an authorized retailer.
2. Inspection and solution: If the quality issue is justified, your item will either be repaired or, in most cases, replaced. Examples of warranty claims include:
3. Special instructions: If the item has sentimental value or has been personalized and therefore must not be replaced under any circumstances, please make sure to inform us when sending it in. We will do our best to offer a repair or an alternative solution.
4. Exclusions: Damage caused by improper use or external influences is excluded from the warranty, such as:

We are committed to providing you with the best possible service and are happy to assist you with any questions or concerns.

Yes, you can change or cancel your order after placing it, although this cannot be done directly through the platform.

If you would like to change or cancel your order, simply send us an email at office@seinerzeit-berlin.de. As long as your order has not yet been processed and shipped, we can cancel it and, in the case of advance payment, refund your payment.

An automatic cancellation and order modification feature will soon be available in our shop to make this process even easier for you.

Yes, at Seinerzeit Flora&Fauna we offer attractive gift packaging that beautifully presents your purchased jewelry. Your piece of jewelry is delivered in an elegant jewelry box, which we carefully wrap in gift paper and finish with a beautiful ribbon.

• Jewelry box: Every order comes in a high-quality jewelry box that provides both protection and a stylish presentation.
• Gift wrapping and ribbon: For an additional personal touch, the jewelry box is wrapped in attractive gift paper and decorated with a ribbon.

Our gift packaging makes it easy to present your jewelry ready for gifting and creates a special surprise for your loved ones.

At Seinerzeit Flora&Fauna, we offer a variety of secure and convenient payment methods to make your shopping experience as easy as possible. You can pay using the following methods:

• PayPal: Fast and secure using your PayPal account.
• Shopify Pay: Convenient and fast with Shopify Pay.
• Credit cards: We accept Visa, Mastercard, and American Express (Amex).
• Klarna: Pay flexibly with Klarna, including installment payment and invoice options.
• Advance payment: You can transfer the amount in advance.
• Google Pay: Convenient and secure with Google Pay.

We want to make sure you can choose the payment method that suits you best. All payments are securely encrypted to protect your data.

Absolutely! Your security is extremely important to us. We use advanced security measures to protect your personal and payment information. Here are some of the safeguards we have in place:

• Encryption: All transactions on our website are protected by secure SSL encryption, which safeguards your data during transmission.
• Secure payment processing: We use trusted payment service providers that meet high security standards to process your payment information.
• Data protection: Your personal data is treated confidentially in accordance with our privacy policy and is not shared with third parties.

You can shop with us with confidence, as we do everything we can to protect your information and provide you with a secure online shopping experience.